---
title: How to Delete / Remove your Account
description: How to remove an account from the app.
---

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# How to Delete / Remove your Account

## How to remove an account from the app.

There are a few scenarios when deleting an account would be preferable to making it "inactive."

1\. The account is a duplicate and should not be used as the TRUE account.

2\. The account was used in a free trial test version, and the data is neither useful nor real.

3\. Other criteria per the account Administrator.

Condoit's Customer Success team can delete / remove an account from the app, which would remove all users and projects. The Administrator or company point-of-contact should send a written request to **[support@condoit.io](mailto:support@condoit.io).**

 

 

 

 

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