Troubleshoot: Photos Loading Slowly

Use Airplane Mode to pause the sync of your photos to the Condoit database

Question: I was at a site, taking a bunch of pictures and videos when I got stuck waiting on the photos to upload. How do I complete my Site Walk?

Answer: Turn Airplane Mode on your phone. Your internet connectivity in an area, available memory on your phone, or large file sizes could slow down how quickly photos upload.

Keep taking your pictures; verify the default save to your device as a back-up. Once you are back in a n area with better connectivity and are no longer adding photos, stay logged into Condoit and allow the photos to load.

Reach out to us at support@condoit.io if you need further assistance. Please include the Project Name and roughly when the slow loading occurred.